Business Communication 4 Assignment Example | Topics and Well Written Essays - 1750 words

Business Communication 4 - Assignment Example7 2.5 TEAM clobber 2.5.1 Team work and synergy.. 7 2.5.2 Relationship of team members .7 2.5.3 Conflict/problems in teams. 8 3.2 Informal communication networks .8 3.3 ACTIVE LISTENING ..9 3.4 INTERVIEWING .9 3.5 TEAM run low ...9 References.. 10 1.1 Terms of reference This report was requested to gauge individual and team understanding on how communication affects organizational performance. It is overly meant to determine how social communication skills can be applied in business situations. This will be d wholeness in consideration of the circumstances presented by the Hall furniture strike. The understanding and consequent reporting will be done as part of a group project to be submitted on Friday 31 May, 2013 by 4 pm. 1.2 Procedure The information to be employed in completion of this report will be gathered from The provided Hall Furniture case study Journals on organization communication and interpersonal communication Past cas e studies, evaluations and manuals on interpersonal communication 2.2 Informal communication networks 2.2.1 An lax communication form/networks An example of an cozy communication pattern is one select by the accounting department in Hall furniture. The informal communication pattern was adopted as a result of the frustrating formal structure through which formal requests took a long time to process (Krizan, 2006). This translated to frustrated employees as they could non get things done fast enough. As a way to ensure fast responses they established a random mode of communication. They would arbitrarily tell one person who would get the message to another party and this way the information would travel faster ensuring easier and faster feedback thus improved productivity. This form of informal communication, as well as called Grapevine allows for rumor dispersion and it is often a risky approach once it is the preferred means of communication as objectivity is lost (Krizan, 20 06). 2.2.2 Problems with informal communication networks Informal communication networks have a great potential to cause problems within an organization such as Furniture Hall. These problems result because informal communication allows for information distortion. Distortion is most common as this means of communication does not follow any defined rules or channels (Guffey & Loewy, 2013). This means that they can be a means of transmitting any form of information and to any person irrespective of whom without respect or fear. This method also lacks confidentiality this is because everyone can freely interrelate as there are no restrictions (Krizan, 2006). Any secret is likely to come to the fore with little thought or hesitation. Another major